In the interests of transparency and to maintain our relationship of trust with you, we are committed to protecting your personal data.
We collect data that you entrust to us on our website, by e-mail or via social networks in order to answer your various requests and questions. This data is necessary to meet our customer satisfaction objectives and to allow us to carry out our activity of online sales and customer service.
Other additional data will only be collected on an optional basis and only with your explicit consent, which may be withdrawn at any time.
Data collection takes place at several occasions on our site, including:
When you create your customer account.
When you place your first order, requiring a customer account creation.
Internally, your personal data are only accessible to employees authorised to process them and are subject to professional secrecy.
The processing of your data meets different objectives depending on the services:
- To process and track your order(s).
- To follow deliveries.
In accordance with European Regulation 2016/679 of 27 April 2016 on the protection of personal data, you have the right to access, issue advance directives, rectify, oppose, delete, carry or limit the processing of data concerning you.
We also collect data when you participate in our contests, whether they take place on our social networks, our website, or via our contest software (Spread).